At Bigwuin, your information is treated like a trust — protected at every step, from collection to storage. On this page, we explain clearly what data we collect, why we collect it, and how it is kept safe.
Bigwuin's data protection framework is built on six pillars
Every data exchange on your account is encrypted via SSL/TLS protocol — no one outside can read it.
All data stored on our servers is kept in an encrypted database. Regular security audits are conducted.
Only authorized personnel can access specific data. Every access is logged.
Bigwuin never sells your personal information to third parties or shares it with advertisers.
You can request to delete your account and personal data at any time.
In the event of a data breach, we will notify affected members within 72 hours.
Welcome to Bigwuin. This Privacy Policy explains what information we collect when you use the Bigwuin website or app, why we collect it, and how we keep it secure.
Bigwuin takes your privacy seriously. We believe your personal data belongs to you — we only use what's necessary to provide our services. Read this policy to understand your rights over your own information.
Bigwuin collects two types of information — what you provide directly, and what is automatically gathered while you use the platform.
| Type of Data | When It Is Collected | Why It's Needed |
|---|---|---|
| Name & Date of Birth | At Registration | Age Verification & Identity Confirmation |
| Phone Number | During Registration and Verification | OTP & Security Messages |
| Payment Information | On Deposits/Withdrawals | To process transactions |
| Copy of ID Document | For KYC verification | Fulfilling Legal Obligations |
Bigwuin only collects data for specific purposes. Collecting unnecessary information goes against our policy. The main reasons are:
Bigwuin uses collected data only for its stated purposes, including managing your account, processing deposits and withdrawals, providing customer support, and analyzing service quality.
Bigwuin's analytics team reviews overall usage trends — no individual user's activity is monitored. All statistics are analyzed in aggregated, anonymized form.
Bigwuin monitors gaming behavior to promote responsible gaming. If a member shows signs of problematic gaming, our support team may reach out — this is part of our service, not surveillance.
Bigwuin never sells your personal data. However, certain information may be shared in the following limited circumstances:
Bigwuin uses cookies on its website to enhance your experience and keep the platform running smoothly. Cookies are small text files stored in your browser.
You can block or clear cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.
Bigwuin does not retain data longer than necessary. Retention periods vary depending on the type of information:
Bigwuin believes every member should have full control over their own data. Your rights include:
Contact support if you would like to know what information we hold about you.
You may request corrections to any inaccurate or outdated information — we will update it promptly.
If you close your account, all data beyond what is legally required will be deleted.
You can object to your data being used for marketing or analytical purposes.
You can request a download of your account data.
Bigwuin is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If a parent or guardian discovers that their child has created a Bigwuin account, please contact us at support@bigwuin.ws. We will close the account immediately and delete all associated data.
Bigwuin uses industry-standard technology to protect your data:
Bigwuin may update this Privacy Policy when necessary. For any significant changes:
Continued use of Bigwuin after any updates will be considered acceptance of the revised policy. We recommend checking this page periodically.
For any privacy-related questions, complaints, or requests, please contact us:
Protecting your privacy at Bigwuin is our responsibility. We are transparent, we are secure, and we are always here for you. Sign up and enjoy the best betting experience in Bangladesh.
18+ only. Please play responsibly.